Customer Service

Teacher's Discovery has been in the business for over 25 years and is a division of American Eagle Co. Inc. We have been the leader in providing high quality, fun, and affordable educational supplemental materials in the following areas: foreign languages, english, social studies, and science.

Our belief is that learning can and should be fun. Teacher's Discovery provides supplemental classroom materials and service with a smile. We stand confidently and totally behind everything we sell. We guarantee one hundred percent or your money back. It's that simple. We promise a full refund if you are not completely satisfied at any time.

We want to hear from you. Many of the ideas for our classroom tested materials come from your suggestions and shared ideas and needs. Please send us feedback about our Web site, our catalog, or anything else that you would like to share. Describe projects that you are working on, or share stories about you and your peers. We are interested to hear from you.

Are you going to be in the Auburn Hills, Michigan area? Stop in and say hi. Give us a call to get directions. If you can make it around noon, we would love to serve up a not so elegant, but very fun, "Big Mac" working lunch, and give you a tour of our facilities.

We accept MasterCard, Visa, and Discover Cards, as well as School Purchase Orders, on all online orders. Payments for all open accounts are due within 30 days of the invoice date. When using a School Purchase Order online, please do not mail or fax a confirming or duplicate Purchase Order so as to avoid the potential of double shipping your order. Also, please be certain to include all leading letters or numbers that are on your official Purchase Order when you enter the P.O. number on the order form. This will help us answer any questions regarding your order.

We carefully pack your unique order & put it in a truck within 48 hours! Then it begins its journey across the fruited plains, over mountains & rivers, past the small towns & great cities of America to your door! We can even put it on the truck today if you order by 12:00PM EST and write "RUSH MY ORDER OUT TODAY" in the comments section of the order form.

Shipping and handling charges are automatically calculated. They show up on your order recap before you finalize your online order. Your order will be sent by UPS Ground, unless you select something else.

If you want your order to go by airplane over the fruited plains, select the method you want from the table below.

Please order BEFORE 12:00PM EST for your expedited order to leave our warehouse the same day. Orders received AFTER 12:00PM EST will leave the warehouse on the following business day.

Please call 1-800-583-6454 (M-F, 9AM-5PM) for UPS Next Day (Delivery within 1 Business day) and UPS 2 Day (Delivery within 1 Business day) shipping charges.

Do not worry about paying sales tax. Teacher's Discovery takes care of that for you.

Our Tax I.D. number is: 38-2152616.

Is your order being sent outside of the United States? We ship worldwide.

For international orders we, charge actual shipping plus $10 handling.

Please call us at 248-340-7210 or fax us at 248-340-7212 so we can help pick the method that is best for your order.

Our business hours are Monday - Friday 9AM to 5PM EST.

We want you to be completely satisfied with everything you buy from Teacher's Discovery. That is why if you are not completely satisfied with your purchase for any reason, you can return it for a prompt refund, exchange, or account credit. No questions asked. You can return any product for any reason, at any time. Your satisfaction is 100% guaranteed. If the product is defective, we will reimburse you for the shipping charges.

It is easy. Just send it back and tell us if you want an exchange for another product, a replacement, a credit, or a refund. Also, it helps us a lot if you could include the packing slip (if you still have it). Please take the time to tell us why you are returning the item so we can do a better job of meeting your needs and expectations.

Send your package to:
Teacher's Discovery - English Returns
2676 Paldan Drive
Auburn Hills, MI 48326

We will take care of your return within 48 hours of receiving it.

Give us a call at 1-800-583-6454 if you have any questions.

We are always interested in your product suggestions and materials you may have developed for the English classroom.

Please send your ideas or samples to:
Teacher's Discovery
Attn: Product Development
2676 Paldan Drive
Auburn Hills, MI 48326

Or you can always send us an e-mail. Click Here.

Below are a few tips on using our site:

Minimum computer set up to use our website

Our website has been developed for Microsoft Internet Explorer 5 and 6, Mozilla 1.5 and Netscape. Users with earlier versions of these browsers or other browsers may not be able to access the website or use all of its features.

Visually the website has been designed to work at a screen resolution of 800 x 600 pixels or larger. In most cases your screen resolution can be changed by altering the settings on your computer.

Icons used on the Product Detail Page

You will see some of these icons on the detail page for a product. Our goal is to offer you as much information as possible on our products before you purchase them.

The indicates a Free Quiz is available for this product. Just click on the icon and you will be able to download a Free Quiz. In order to view Free Quizes you will need Adobe Reader software.

The indicates a Video Clip is available for this product. Just click on the icon and you will be able to view a Video Clip.

The indicates that Teachers Discovery is the Sole Proprietor for this product.

Further help

You may find more useful information Privacy section and in our General Information section, which gives answer to the most commonly asked questions about our website.

Still having problems?

If you are having technical difficulties while using our website, the site does not appear to be working properly or you find broken links please email us at english@teachersdiscovery.com or call us at 1-800-583-6454.